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Shipping, security & fulfilments

Shi Studio provides custom handmade work created specifically for you. Each piece has varying time frames for us to make and we normally ship our pieces within 2-3 weeks. We can accommodate faster order at times; please ask if you need your piece(s) sooner.
Shipping cost is dependent on the product ordered and is calculated on region and weight. The price of shipping will be added to the online generated invoice at the time of checkout. 
All personal and payment information is delivered via a secure site for your protection. 
Shi studio guarantees that your personal information will not be shared or made public.
If for any reason you are unhappy with what you receive we will replace or refund your order. Quality and integrity of service and product is our mandate.

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